Earlier this year, we received this email from Sian about her condition:

Dear liftyourway,

First off I would like to say how greatful I am for the speedy delivery and for you upgrading my delivery service. Also I would like to say a massive thank you for the product as it is amazing. I am also very happy to explain why I made the purchase. I have many complex health needs including servere asthma and one of which is a rare disease called fowlers syndrome, google will tell you it is a complex urinary retention in women but that's not where it ends. You get spasms and pain and it eventually takes over other organs. At the moment I have a supra pubic catheter in place and I get a lot of kidney infections and sepsis. Because of this I'm disabled and use a lot of things like walking aids, things to help me eat, drink, to live as normal as possible and many medical equipment.There are many more things that happen with this incurable disease and I get hospitalized on a monthly basis so when ringing my out of hours I can give them my oxygen levels, pulse, temperature and as I have a blood pressure monitor those too. I am also on the look out for new products and would be happy to be on the look out for more products from yourselves. I hope this was enough information to help you and I'm hopeful I will be able to purchase from you in the future. If you need any more information I am always happy to provide this. Id like to say again how impressed I was with both the product, deleivery and communication.

Many thanks Sian 


Emails like this point to the wide variety - and perhaps less obvious - reasons why people need devices like fingertip pulse oximeters

Sepsis is a very dangerous condition, in which the health of the patient can deteriorate very rapidly. Being able to monitor temperature, heart rate and blood pressure are particularly important if the condition is suspected, and can give early warning signs for susceptible individuals like Sian.

Clearly, a pulse oximeter can provide an immediate pulse rate reading, and that fact that it also provides oxygen saturation readings is a bonus for patients with other conditions, such as Sian's asthma. Other common conditions of our customers include COPD, pulmonary fibrosis, patients susceptible to chest infections (such as some people with Down's Syndrome), and other lung conditions for which it is important to monitor oxygen saturation levels. A low SPO2 reading (<95% for most people) and a rapid pulse rate are an immediate alert as to the severity of an asthma or other attack.