Returns & Warranties

It’s important to us that you are 100% delighted with your new purchase. If you experience any problems whatsoever, please get in touch right away.

Rest assured that any unused or defective item may be returned for exchange or refund within 14 days of purchase. Please contact us to arrange a free return.

Our medical devices (such as pulse oximeters and blood pressure monitors) are all covered by 12 month manufacturer warranties. Other products on our website may vary in terms of warranty length. Please contact us if you are unsure about the length or terms of warranty on a particular item.

If you are experiencing a fault with your item, whether still in or outside of warranty, please let us know right away. If it’s in warranty, we’ll repair or exchange right away; if outside of warranty, we’ll still do our very best to help you, so do not hesitate to contact us for help.